Returns & Exchanges
At Wild Soul Co., we want you to love your purchase, but if something isn't quite right, we offer a 30-day return window for most items in their original condition. We strive to make the process as seamless as possible so you can get back to finding what speaks to your spirit.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is unworn or unused.
- 3.Print and Ship
Download your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund to your original payment method within 5-7 business days.
